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The commercials are misleading, it was advertised for $19.95, however when I went to their site it was much more expensive and you had to sign up for monthly shipments. I decided to buy only the polishes, and the replenishing kits. I had already purchased an LED nail...
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2.0
#587467
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i decided its the first of the year tired of getting my nails done ruining my real nails.i ordered on january 6th no package yet they took money out of my account right away and still no package i have decided i dont want it when it gets here i want even open it just...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for any difficulty you may be experiencing with your Haute Polish order. We would be more than happy to resolve this for you, if you could p...

Newton, Alabama
#585444
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Two years ago I sent for their TV offer. I paid the initial costs. For the last 1 1/2 years I have been trying to end my contract with this horrible company! I even contacted the BBB in Texas where they are located. These people keep taking money out of my checking...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for any inconvenience this may have caused you. We do inform all Haute Polish customers that 30 days after your initial order, you will be s...

#585335
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Nail Polish Review

Haute Polish
#603192
1.0
Details
Misleading information, won't answer phone for return information and btw.... Missing three pack of polish in order!!!
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Customer service
Price Affordability
Product or Service Quality
Value for money
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Haute Polish Nail Polish Review

Haute Polish
#598417
I have the CND lamp and do my own nails. This one step process was appealing! I tried it and the polish wipes right off with the finishing wipes! It's terrible! Save your money!
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Nail Polish Review

Haute Polish
#597246
1.4
Details
When the polish dries it has no shine at all. It is very dull. It does not look good at all. Not worth the time or price. Not a happy customer.
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Customer service
Price Affordability
Product or Service Quality
Value for money
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Nail Polish Review

Haute Polish
#593494
Followed directions precisely. Used the clean wipe to brighten the manicure, perhaps instruction booklet and some of the two thin layers came off. This is not acceptable.
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The same exact thing happened to me. I order mines off the internet. It was one low payment of $14.95. Than i get the statement saying 3 more payments of $33? What kind of bogo sale is this. U better bet I'm about to report this BBB. This is false advertising. Not...
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LuminessAir
LuminessAir

Hi There,I want to deeply apologize for any misunderstanding there may be regarding the Haute Polish 30 day in home trial. We do fully disclose online that the 14.95 is for 30...

Greenfield, Ohio
#584588
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I saw their add on tv and thought it would be nice to try it. I ordered it on Dec 28 2014 and didn't receive it until Jan 13, 2015. Then I find out it is a 30 day trial and I have 30 days to return it but I will have to pay further for something I thought was a 1 time...
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Anonymous
gvk

RIPOFF FALSE ADVERTISMNET.... THEY SCAMED MY 70 YEAR OLD MOTHER ... AND REFUSED TO REFUSED CHARGES.... do not purchase their products

LuminessAir
LuminessAir

Hi There,I would like to take the time to apologize for any misunderstanding there may be regarding the Haute Polish offer.We would be more than happy to answer any questions ...

#582403
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I SAW THIS ON TV AND WANTED TO ORDER IT BECAUSE IT WAS BOGO FOR 19.95. NO WHERE IN THE COMMERCIAL DOES IT STATE THAT I WILL HAVE 3 MORE PAYMENTS OF $33.00. ALSO THE COMMERCIAL SAID THAT IT WOULD BE PRIORITY SHIPPED. I ORDERED IT ON 12/28/2014 AND THE ORDER WAS NOT...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for any misunderstanding there may have been regarding the 30 day in home trial. The T.V ad does let you know that by ordering now the light...

#582274
Reply to reviews
When I purchase an item, I need to know before I give my credit card info that I will be charged more. I did not find this out until AFTER the purchase in which I thought I had paid in full. To me, that is considered stealing. I know of no other company that does...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for any misunderstanding there may be regarding the Haute Polish offer. We do believe in full disclosure of all Terms and Conditions and mak...

I didn't like
  • Misleading advertisement
#581992
Reply to reviews
I actually order it the money was taken out of my account but i nevered recevied my order. I put my order in December 26 2014. Now its January 8 2015. I will like to be contact.
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LuminessAir
LuminessAir

Hi There,I would like to apologize for the inconvenience this has caused you.We would be more than happy to check your tracking and order status for you if you could please co...

Grenada, Mississippi
#579775
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I didn't order this product from the manufacturers, but I like the product. I think their is room for improvement, especially with their lighter colors which are not true to their color charts, but my nails are definitely stronger and the color lasts longer than...
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#579716
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I bought Haute Polish for $14.95. My credit card bill says 14.95 + 33.00 two weeks before I even receive it. One step application...No way. Try three to four times before you couldn't see through the polish. Then it's sticky and it you wipe with the cloths given, it...
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LuminessAir
LuminessAir

Hi There,I want to apologize for the misunderstanding you are having with Haute Polish. When placing your order online and not calling to receive the special offer from the T....

2.3
I didn't like
  • Misleading advertisement
#574723
Reply to reviews