State: Florida Clear all filters (8 of 88 reviews match)
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False advertising! Ordered the bogo, they claim after 30 days you can return. They don't give you the opportunity to try for 30 days. Your card gets charged exactly 30 days after the first time they take your money. I never received my product but still continue to be...
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1.0
#630735
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I was charged on two differnt card and was told it was a cheaper way and everything was paid for and nothing more would be taken again I had closed everything out! This month I got my statement and they had charged me again!
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LuminessAir
LuminessAir

Hi There,I want to apologize for any misunderstanding there may be. Credit Card statements are usually done in a cycle, which means the charge may be from last month depending...

#615647
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Horrible doesn't work wasted time and money sent it back and they refused to give my money back! Still haven't gotten The 70+ bucks they took out of my account in three different transactions AFTER I sent it back CUSTOMER Service sucks and they are rude!
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Anonymous
Anonymous

LuminessAir or Ashley from haute polish lies. They have every problem in the world refunding and she can't even help. This company shouldn't even exist. They are completely ru...

Anonymous
Anonymous

Still don't have my money back and they charged me another 3 times!

1.3
#588231
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I bought Haute Polish for $14.95. My credit card bill says 14.95 + 33.00 two weeks before I even receive it. One step application...No way. Try three to four times before you couldn't see through the polish. Then it's sticky and it you wipe with the cloths given, it...
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LuminessAir
LuminessAir

Hi There,I want to apologize for the misunderstanding you are having with Haute Polish. When placing your order online and not calling to receive the special offer from the T....

2.3
I didn't like
  • Misleading advertisement
#574723
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I purchased the Haute polish kit & i entered the monthly club for new polish. I haven't received my monthly supply of polish & i canceled my order on October 7,2014 & was given a false confirmation #. Its December & im still getting billed. I called...
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Anonymous
Nik

File a dispute with bank/ credit card company and file with BBB. You should be able to get some of your money back

LuminessAir
LuminessAir

Hi There,I would like to apologize for any misunderstanding there may be. Unfortunately, we did inform that the order could not be cancelled due to already being on its way to...

#570683
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I'm watching the ad now, it says "one step" and "30 day money back guarantee, no questions asked" and "$19.95 with no additional monthly payments." They're also running a BOGO offer. I'm glad I looked up reviews first.
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Anonymous
Katymom

Thank you for sharing your experience and saving me from this experience. I saw the ad and website for more info. On the website it states the additional 3 payments of $33.00 ...

Anonymous
Anonymous

I was charged $19.95 for the "free" trial! Not to mention all of the $33.00 charges and the three $22.00 charges for ONE small box of polish! this is a scam and the company ...

#561133
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This stuff sucks big time. I just called to cancel my order and they say I still owe. BS they can have the nail *** back. They say it last for 14 days I was lucky if it lasted 1 day before it peeled off.
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Anonymous
Anonymous

So glad I read these comments BEFORE I placed an order!! Thank you ladies for taking the time to let us know about your experience with this...I'm sure it saved me a lot of he...

LuminessAir
LuminessAir

Hi There,I want to apologize for any trouble you may be experiencing with Haute Polish.Please contact us at 1-877-384-0396 Monday-Friday 8:30am-5:30pm so that we may go over p...

#560170
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Nail Polish Review

Haute Polish
#553136
1.0
Details
I spent $60 on haute polish and they were all water down and no good. I will never buy from this company ever again.
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