filters
state:
Show
city:
Show
category:
Show
product:
Show
I was charged on two differnt card and was told it was a cheaper way and everything was paid for and nothing more would be taken again I had closed everything out! This month I got my statement and they had charged me again!
Read more
LuminessAir
LuminessAir

Hi There,I want to apologize for any misunderstanding there may be. Credit Card statements are usually done in a cycle, which means the charge may be from last month depending...

#615647
Reply to reviews
This product advertisement is misleading that cause you too much money .i spoke to the costumer service according to them that whatever is charge to my credit card is right meaning that they can charge $22.11 /month for 3 months the last shipment I recieved was nail...
Read more
LuminessAir
LuminessAir

Hi There,I would like to deeply apologize for any misunderstanding there may have been regarding the Haute Polish club. Unfortunately, on the pink packing list that comes with...

I didn't like
  • Double charges on my credit card
  • Misleading advertisement
#614248
Reply to reviews
Don't be lured in! The product is low quality and you can find much better at any Walmart and not have to endure the lack of service. At $27 per month, my local nail shop is a better value, the polish lasts longer, and I am happier with the results.2 The Haute Polish...
Read more
1.0
I liked
  • Product demonstration
I didn't like
  • Misleading advertisement
  • Double charges on my credit card
  • Poor quality
#607314
Reply to reviews

Other Product Review

Haute Polish
#657356
1.0
Details
Awful. Don't buy. Received the product but was charged twice! No confirmation emails whatsoever, so no proof. Do not buy!
Comment
Show
Customer service

Nail Polish Review

Haute Polish
#652119
1.0
Details
Do not fall for this trap they said 19.99 I have been charged 162.00 even after I canceled. They said they could not put all the fine print on the TV because there was not enough room. It is not even good. They will not return my money. Repeat do not buy.
Comment
Show
Customer service
Price Affordability
Product or Service Quality
Value for money

Nail Polish Review

Haute Polish
#633253
I love your product but +- about 4 weeks ago I bougt a new bottel at dischRoodepoort and the polish is old I can't use it like that please advice on what I can do.
Comment
Show

Nail Polish Review

Haute Polish
#609221
4.2
Details
Polish only stays on about a day or maybe three after that it starts removing it self what a disappointment
Comment
Show
Customer service
Price Affordability
Product or Service Quality
Value for money
Website
I placed original order of $29.99 and sign up for additional order. Received 1st order, missing 1 polish. Received 2nd order (4) only received 3. Called their toll # 877-384-0396. Explained about how when ordering on website you are charged twice when website...
Read more
LuminessAir
LuminessAir

Hi There,I want to apologize for any misunderstanding there may have been regarding the 30 day in home trial offer. Unfortunately, the information after the 30 days is provide...

#604135
Reply to reviews
UNLESS YOU WANT TO READ THE 'FINE PRINT' TO THE INTH DEGREE, BEWARE!! The infomercial is extremely deceiving and misleading - DON'T FALL FOR THIS - BUYER BEWARE - YOU WILL END UP PAYING HUNDREDS OF DOLLARS - NOT $14.95 AS ADVERTISED. I was charged 4 separate charges...
Read more
LuminessAir
LuminessAir

Hi There,I can certainly understand your frustration and would like to help you with this.While placing your order online, the 14.95 cost is to try Haute Polish for 30 days on...

#596719
Reply to reviews
Your ad says 14.95 with free shipping. Small print you dont see is yes that wmt but after 15 days you pay 100 more. These knd of advertisements are stpid and suck people in .no thankyou i dont want my credit card Billed later. They claim to send you a second one for...
Read more
LuminessAir
LuminessAir

Hi There,Haute Polish does have many offers and specials that you may choose from.Please do not hesitate to contact us at 1-877-384-0396 Monday-Friday 8:30am-5:30pm CST and we...

Conneaut, Ohio
#595373
Reply to reviews
I am not a gel polish kind of girl and I usually have my nails professionally done. I have seen the do it yourself kits in the store and did not want to spend time or money. I saw this product (Haute Polish on an infomercial and decided to give it a try....for $15.95...
Read more
Anonymous
SUPER DECEIVED

I had the exact same issue. It was very deceptive advertising. Just as you found out, I swear it wasn't until after I placed my order, I noticed very small print (I ordered on...

LuminessAir
LuminessAir

Hi There,I would like to apologize for any inconvenience this may have caused you.We greatly value our customers here at Haute Polish and would never want you to feel taken ad...

#593084
Reply to reviews
Info ad peeked my interest especially the BOGOF aspect. Went on line and ordered and that was the beginning of my absolute dissatisfaction. took almost 5 weeks to get and then discovered the price advertised is a deposit not a price --- almost $150.00 total and you...
Read more
LuminessAir
LuminessAir

Hi There,I can certainly understand your frustration and would like to help you with this. We are not at all in the business of deceiving our customers and apologize for the m...

1.7
I didn't like
  • Misleading advertisement
#592783
Reply to reviews
Seen advertising on TV when I went to call and order, the automated system took all of my information (name address cc info) and then went back to repeating the same steps as if my order never went threw. Not sure if I was charged twice or if at all, when I went online...
Read more
LuminessAir
LuminessAir

Hi There,I would like to apologize for the difficulty you may have experienced while ordering via automated system. We would be more than happy to speak with you and make sure...

#591782
Reply to reviews
Horrible doesn't work wasted time and money sent it back and they refused to give my money back! Still haven't gotten The 70+ bucks they took out of my account in three different transactions AFTER I sent it back CUSTOMER Service sucks and they are rude!
Read more
Anonymous
Anonymous

LuminessAir or Ashley from haute polish lies. They have every problem in the world refunding and she can't even help. This company shouldn't even exist. They are completely ru...

Anonymous
Anonymous

Still don't have my money back and they charged me another 3 times!

1.3
#588231
Reply to reviews