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I SAW THIS ON TV AND WANTED TO ORDER IT BECAUSE IT WAS BOGO FOR 19.95. NO WHERE IN THE COMMERCIAL DOES IT STATE THAT I WILL HAVE 3 MORE PAYMENTS OF $33.00. ALSO THE COMMERCIAL SAID THAT IT WOULD BE PRIORITY SHIPPED. I ORDERED IT ON 12/28/2014 AND THE ORDER WAS NOT...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for any misunderstanding there may have been regarding the 30 day in home trial. The T.V ad does let you know that by ordering now the light...

#582274
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When I purchase an item, I need to know before I give my credit card info that I will be charged more. I did not find this out until AFTER the purchase in which I thought I had paid in full. To me, that is considered stealing. I know of no other company that does...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for any misunderstanding there may be regarding the Haute Polish offer. We do believe in full disclosure of all Terms and Conditions and mak...

I didn't like
  • Misleading advertisement
#581992
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Other Product Review

I emailed haute polish in regards to an issue I am having and the original email went out on jan 3rd! I am expecting a prompt response. I would hate to contact the BBB about my original complaint.
1.0
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Customer service
Price Affordability
#581037
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I actually order it the money was taken out of my account but i nevered recevied my order. I put my order in December 26 2014. Now its January 8 2015. I will like to be contact.
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LuminessAir
LuminessAir

Hi There,I would like to apologize for the inconvenience this has caused you.We would be more than happy to check your tracking and order status for you if you could please co...

Grenada, Mississippi
#579775
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I didn't order this product from the manufacturers, but I like the product. I think their is room for improvement, especially with their lighter colors which are not true to their color charts, but my nails are definitely stronger and the color lasts longer than...
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#579716
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Nail Polish Review

This is a complaint. MISLEADING ADD. It will cost MUCH MORE than what add says. I ordered on Nov 5. Got my credit card charged. Today, Jan 7, it has NOT ARRIVED.
1.0
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Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Bogot, Distrito Especial
#579633
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Haute Polish Nail Polish Review

I Ordered a week before Xmas and was supposed to get upgraded shipping so it would be before Xmas and here it is the first of the year and they say it is going to be at least another week will never order their stuff again
1.0
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#577131
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I bought Haute Polish for $14.95. My credit card bill says 14.95 + 33.00 two weeks before I even receive it. One step application...No way. Try three to four times before you couldn't see through the polish. Then it's sticky and it you wipe with the cloths given, it...
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LuminessAir
LuminessAir

Hi There,I want to apologize for the misunderstanding you are having with Haute Polish. When placing your order online and not calling to receive the special offer from the T....

2.3
I didn't like
  • Misleading advertisement
#574723
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I will never buy this product again. I am better off going to a professional who knows what they are doing. I wore the product for two days. The polish started to peel off and my nails were stained. And it's a scam for $19.95. You really end up paying an additional...
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#572369
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I've used other gel polishes and they are great. This one, did not stay on, peeled right off, and dried and ruined my nails. They are now all broke off. They also tried to charge me a security deposit after I paid the $29. Lucky for me, my card was maxed out, so they...
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Anonymous
Jane

I also thank all of you for your brave comments. Like you, i was excited to think that a high quality do-it-yourself nail product existed. Too good to be true apparently. G...

Anonymous
Cess

I'm happy I've read enough reviews on this product. I had a feeling this was to good to be true. Was watching tv and this happen to appear and I was interested. But thanks to ...

#572132
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