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Seen advertising on TV when I went to call and order, the automated system took all of my information (name address cc info) and then went back to repeating the same steps as if my order never went threw. Not sure if I was charged twice or if at all, when I went online...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for the difficulty you may have experienced while ordering via automated system. We would be more than happy to speak with you and make sure...

#591782
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Nail Polish Review

After reading the review s im glad i didnt order this product
#591014
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Horrible doesn't work wasted time and money sent it back and they refused to give my money back! Still haven't gotten The 70+ bucks they took out of my account in three different transactions AFTER I sent it back CUSTOMER Service sucks and they are rude!
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Anonymous
Anonymous

LuminessAir or Ashley from haute polish lies. They have every problem in the world refunding and she can't even help. This company shouldn't even exist. They are completely ru...

Anonymous
Anonymous

Still don't have my money back and they charged me another 3 times!

1.3
#588231
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Nail Polish Review

It took too long for me to receive the kit, and when I did the quality was not what I expected, it was horrible .
#587668
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The commercials are misleading, it was advertised for $19.95, however when I went to their site it was much more expensive and you had to sign up for monthly shipments. I decided to buy only the polishes, and the replenishing kits. I had already purchased an LED nail...
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2.0
#587467
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i decided its the first of the year tired of getting my nails done ruining my real nails.i ordered on january 6th no package yet they took money out of my account right away and still no package i have decided i dont want it when it gets here i want even open it just...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for any difficulty you may be experiencing with your Haute Polish order. We would be more than happy to resolve this for you, if you could p...

Newton,Alabama
#585444
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Two years ago I sent for their TV offer. I paid the initial costs. For the last 1 1/2 years I have been trying to end my contract with this horrible company! I even contacted the BBB in Texas where they are located. These people keep taking money out of my checking...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for any inconvenience this may have caused you. We do inform all Haute Polish customers that 30 days after your initial order, you will be s...

#585335
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The same exact thing happened to me. I order mines off the internet. It was one low payment of $14.95. Than i get the statement saying 3 more payments of $33? What kind of bogo sale is this. U better bet I'm about to report this BBB. This is false advertising. Not...
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LuminessAir
LuminessAir

Hi There,I want to deeply apologize for any misunderstanding there may be regarding the Haute Polish 30 day in home trial. We do fully disclose online that the 14.95 is for 30...

Greenfield,Ohio
#584588
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Nail Polish Review

Four coats and hardley any color light useless product not wort the extrobantly high price i am trying toobtain a refund no luck
1.7
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#582406
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I saw their add on tv and thought it would be nice to try it. I ordered it on Dec 28 2014 and didn't receive it until Jan 13, 2015. Then I find out it is a 30 day trial and I have 30 days to return it but I will have to pay further for something I thought was a 1 time...
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Anonymous
gvk

RIPOFF FALSE ADVERTISMNET.... THEY SCAMED MY 70 YEAR OLD MOTHER ... AND REFUSED TO REFUSED CHARGES.... do not purchase their products

LuminessAir
LuminessAir

Hi There,I would like to take the time to apologize for any misunderstanding there may be regarding the Haute Polish offer.We would be more than happy to answer any questions ...

#582403
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