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I will never buy this product again. I am better off going to a professional who knows what they are doing. I wore the product for two days. The polish started to peel off and my nails were stained. And it's a scam for $19.95. You really end up paying an additional...
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#572369
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I've used other gel polishes and they are great. This one, did not stay on, peeled right off, and dried and ruined my nails. They are now all broke off. They also tried to charge me a security deposit after I paid the $29. Lucky for me, my card was maxed out, so they...
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Anonymous
Jane

I also thank all of you for your brave comments. Like you, i was excited to think that a high quality do-it-yourself nail product existed. Too good to be true apparently. G...

Anonymous
Cess

I'm happy I've read enough reviews on this product. I had a feeling this was to good to be true. Was watching tv and this happen to appear and I was interested. But thanks to ...

#572132
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I purchased the Haute polish kit & i entered the monthly club for new polish. I haven't received my monthly supply of polish & i canceled my order on October 7,2014 & was given a false confirmation #. Its December & im still getting billed. I called...
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Anonymous
Nik

File a dispute with bank/ credit card company and file with BBB. You should be able to get some of your money back

LuminessAir
LuminessAir

Hi There,I would like to apologize for any misunderstanding there may be. Unfortunately, we did inform that the order could not be cancelled due to already being on its way to...

#570683
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Nail Polish Review

Haute Polish
#591014
After reading the review s im glad i didnt order this product
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Nail Polish Review

Haute Polish
#587668
It took too long for me to receive the kit, and when I did the quality was not what I expected, it was horrible .
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Nail Polish Review

Haute Polish
#582406
1.7
Details
Four coats and hardley any color light useless product not wort the extrobantly high price i am trying toobtain a refund no luck
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Customer service
Price Affordability
Website

Other Product Review

Haute Polish
#581037
1.0
Details
I emailed haute polish in regards to an issue I am having and the original email went out on jan 3rd! I am expecting a prompt response. I would hate to contact the BBB about my original complaint.
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Customer service
Price Affordability
I ordered this product months ago and no matter how many times I use it my nails never look like the nails on TV. The same when my daughters use it. And everytime the infomercial comes on a TV I get an instant attitude because the advertisement is so dishonest. It...
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Anonymous
mawoodzy

So glad I read all the reviews before I bought this product. I'm taking everyone's advice and turning the channel.

LuminessAir
LuminessAir

Hi There,I would like to deeply apologize for your dissatisfaction with Haute Polish. Here at Haute Polish we sincerely care about our customers and have consultants here to h...

I didn't like
  • Misleading advertisement
#568895
Reply to reviews
This is a continuation to my complaint I sent that all the products had the RMA number marked all over the package and the paper. It's been a month and I have yet to receive my money but yesterday they took out another $33 out of my account go figure they are nobody...
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Anonymous
Anonymous

Report them to the BBB

Anonymous
Nk

Close that bank account number and talk to someone at your bank so you can dispute the charges. Banks deal with scams all the time, don't keep letting them take your hard earn...

1.0
#568447
Reply to reviews
i purchased haute polish with the idea it would last longer than the 'standard' nail polish. the product simply has poor quality, it does not perform as advertised. - the ad says 'no stripes as by standard polish' - i got stripes plenty since i did my best to keep the...
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LuminessAir
LuminessAir

Hi There,I would like to apologize for the difficulty you may have experienced with the Haute Polish. We would be more than happy to go over steps on how to apply the polish w...

Nijmegen, Gelderland
I didn't like
  • Misleading advertisement
  • Poor quality
#567640
Reply to reviews
Order was to be 14.95 + tax and shipping. Also ordered 3 nail colors for approx 35.00. I was charged in canadian funds 33.75 + 52.58 + 41.63. When delivered I was to pay another 52.89 duty, so I refused the order and have it sent back. I called haute and they advised...
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LuminessAir
LuminessAir

Hi There,I want to apologize for any misunderstanding there may have been regarding the Haute Polish offer.As you are in Canada, we do fully disclose international orders in o...

#565744
Reply to reviews
I had to add this comment to all of the negative ones I've seen. True, it's expensive. But all the complaints that I have seen are not my experience. I followed the directions exactly and got great results. I am on my second use, it's been a little over a week, and...
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4.3
I liked
  • Excellent results
#564473
Reply to reviews
Based on all the reviews, why would Neiman Marcus sell such a product if it is so bad? Their kit is black and the price is $79.00. Has anyone tried the kit from Neiman's? Based on their website the product is in stock with only 2 left so they must have sold a lot of...
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#563325
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I'm watching the ad now, it says "one step" and "30 day money back guarantee, no questions asked" and "$19.95 with no additional monthly payments." They're also running a BOGO offer. I'm glad I looked up reviews first.
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Anonymous
Katymom

Thank you for sharing your experience and saving me from this experience. I saw the ad and website for more info. On the website it states the additional 3 payments of $33.00 ...

Anonymous
Anonymous

I was charged $19.95 for the "free" trial! Not to mention all of the $33.00 charges and the three $22.00 charges for ONE small box of polish! this is a scam and the company ...

#561133
Reply to reviews