Haute Polish Complaints and Reviews

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  • 9 complaints
  • $420 claimed losses
  • $47 average
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  • Aug 22
  • Cosmetics and Toiletries
  • Upton, Wyoming
  • Positive Experience
  • 135

I ordered the polish and have been using it for several months. I find if you follow the instructions it works exactly as they say it does. I did find that it is somewhat streaky, even with more than one coat; however, it does a great job of protecting my nails, which are weak. I do think it is quite expensive, but for me it was worth it. I also found that after a month or two, it lost color.... Read more

Was this review helpful? 1 1

  • Aug 08
  • Cosmetics and Toiletries
  • Bad Nail Polish
  • 396

I order the polish for my daughter and was given a buy one get one free offer. How thoughtful, double the junk that doesn't work. The polish doesn't go on your nails as easily as the claim. It doesn't dry as fast as they claim. It feels sticky. Less than 24 hours after it was applied it peeled. Okay, this gets better. I called customer service to ask for a refund as was told my trial period was... Read more

Was this review helpful? 2 0

  • Jul 16
  • Cosmetics and Toiletries
  • Boscobel, Wisconsin
  • Product Trial
  • 2
  • 2
  • 255

I ordered this through website online. They say you get trial period. Riiiiiight. I got it a long time after i ordered it (and i guess your trial starts the day you order), but I didn't like it (takes too long to do), so wanted to return, but same day i returned, my account was charged a payment. The next week, another payment! And so on. Takes too long to wait on the phone on hold to get... Read more

Was this review helpful? 6 0

  • Jul 15
  • Cosmetics and Toiletries
  • Menifee, California
  • Cosmetics Refund Refusal
  • 1
  • 1
  • 202

I ordered the Haute Polish System and it did not work as advertised. When I called to return the package I was told that I could not get a refund on other polish colors I ordered, and she ask me if I wanted to keep the polish. WHY would I keep the polish if #1 It doesn't work and why would I keep polish that I can never use. #2 If you do not have the light system the polish is useless! This... Read more

Was this review helpful? 3 0

  • Jun 19
  • Beauty Centers and Spas
  • Queen Creek, Arizona
  • Shipping Time
  • 138

I ordered the Haute Polish 13 days ago, It still has not shipped. The company offers free shipping and now I know why, they will ship it when they get around to it. I have emailed twice to see what the issue is in the delay. there was no delay in them charging my credit card, but there seems to be some lack in customer communication and shipping issues with Haute Polish. I would recommend... Read more

Was this review helpful? 1 0

  • Apr 16
  • Cosmetics and Toiletries
  • Memphis, Tennessee
  • Overpriced Polish
  • 195

The quality of the polish is not worth it! They Tell you up front that you get all of these products and guess WHAT you end up paying hundreds of dollars for this bull *** and when you can customer service they give you the run around. CUSTOMTER SERVICE WILL HAVE YOU ON HOLD FOREVER UNTIL THEY WANT YOU TO HANG YOU FIRST. AND IF YOU DO PURCHASE THIS PRODUCT JUST BECAuSE YOU ARE CURIOUS Buy a... Read more

Was this review helpful? 9 0

  • Mar 16
  • Cosmetics and Toiletries
  • Sandy Lake, Pennsylvania
  • Free Trial
  • 1
  • 1
  • 196

I too ordered on line and received my product nearly four weeks later. Needless to say I did not have time to try it with in the 30 days free trial. Not wanting to be a naysayer though I followed the instructions and tried the polish. It started falling off of my nails in two days. So I again followed the instructions thoroughly and tried again. Same thing the polish lifted up and peeled right... Read more

Was this review helpful? 3 0

  • Dec 21, 2013
  • Cosmetics and Toiletries
  • Eugene, Oregon
  • Discrimination
  • 226

i wanted to buy ,with the advertized 30 day trial period as a xmas gift for my daughter there gel nail system. I was told by sales rep i was not elegeble for the 14 day trial period because i was using my social security mastercard and that i would have to pay the full price up front. when i asked why i was told that the company looked on senior and social security master cards and the like as... Read more

Was this review helpful? 2 1

  • Mar 21, 2013
  • Health and Beauty
  • 3
  • 3
  • 282

I purchased this nail polish set through a Living Social coupon. I received the product and it did not work as described (I've been getting my nails professionaly done with gel nail polish for years and have watched the process every time). I wished to return the set and was told that since I purchased it through a Living Social coupon, that no return would be possible. I emailed Haute Polish... Read more

Was this review helpful? 16 19
 
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